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FAQ

  • Do you accept Bulk Order ? Is there any Discount available on bulk order ?
    Of Course, We do accept bulk orders. Please Contact Us with your requirement, we will provide the best quote possibly including all the possible discounts.
  • How do I contact you ?
    Please use contact page, contact email or chat bot to contact us.
  • Do you process and ship orders Internationally ?
    We're sorry, but we do not process and ship orders outside India. We only process and ship orders in India.
  • How do I check the status of my order?
    When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@y5creation.com with your Name, Email, Phone No. and order number, and we will look into it for you.
  • Where are you located?
    Mumbai, India
  • What are the payment options available ?
    Offline Payments Currently we do not accept online payments and we only process and ship orders in India (We do not process and ship orders outside India). Please use contact page, contact email or chat bot to contact for order inquiries.
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