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Refund Policy

We have a 7 days Return & Refund policy, which means you have 7 days after receiving your item to request a Refund after that if your request is accepted, it will take another 14-28 days to process the Return. 

To be eligible for a refund, your item must be in the same condition that you received it, unworn, unused, and unwashed, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Additionally, note that shipping charges(Rs. 500) are non-refundable.

To start a Refund, you must mail us at info@y5creation.com.

 

If your Refund is accepted, we’ll return your complete order amount (excluding shipping charges). Items sent back to us without first requesting a Refund will not be accepted.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take up to 30 days for the refund to be processed. If you don’t receive your refund within this time, please contact your bank.

You can always contact us for any questions at info@y5creation.com.

Payment Methods

Payment Methods

- Offline Payments

Currently we do not accept online payments and we only process and ship orders in India (We do not process and ship orders outside India). 

Please use contact page, contact email or chat bot to contact for order inquiries. 

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